Returns & Exchanges

This Returns & Exchanges Policy applies to all purchases made through ClothingByHP.com by customers located in the United States and eligible international destinations where we ship.

Quick Summary

• Returns accepted within 30 days of delivery for eligible items.
• Items must be unworn, unwashed, and have original tags attached.
• Customized jerseys, clearance items, and worn/washed products are non-returnable.
• Refunds issued to the original payment method within 5–10 business days after approval.
• Customer pays return shipping unless the item is defective or incorrect.
• Contact us before sending items back for a Return Merchandise Authorization (RMA).

Return Eligibility Criteria

To qualify for a return or exchange, your item(s) must meet the following conditions:

• Be in new, unused condition.
• Have all original tags and packaging intact.
• Include proof of purchase (order confirmation email or receipt).

Non-Returnable Items

• Customized or personalized jerseys.
• Clearance or final sale items.
• Items that have been worn, washed, altered, or damaged after delivery.

Return Timeframe

We accept returns within 30 days of the delivery date. Requests submitted after this period will not be eligible.

Exchange Process

If you ordered the wrong size or color, or received a defective product, you may request an exchange. Exchanges are subject to stock availability. If the desired replacement is unavailable, a refund will be issued instead.

Refund Process

• Refunds are processed to the original payment method.
• Please allow 5–10 business days for the refund to appear in your account after approval.
• No restocking fee applies unless stated otherwise during promotional sales.

Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• For defective or incorrect items, Clothing By HP will provide a prepaid return label.

Steps to Request a Return or Exchange

1. Email us at Clothingbyhp.com@gmail.com or call +1 (202) 267-8888 to request an RMA number.
2. Provide your order number, item details, and reason for the return or exchange.
3. Package the item securely and include all original materials.
4. Ship to the address provided after RMA approval.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 7 days of delivery. Include clear photos of the item and packaging to expedite resolution.

International Returns

International customers may return eligible items within 30 days of delivery. All return shipping costs and applicable customs duties/taxes are the responsibility of the customer unless the item is defective or incorrect.

Contact Information

• Clothing By HP
• 3018 Lincoln Ct, Garland, TX 75041
• Email: Clothingbyhp.com@gmail.com
• Phone: +1 (202) 267-8888

Customer Tip

To reduce the need for returns, we recommend checking our sizing charts and product descriptions carefully before placing your order. If you have any questions about fit, feel, or fabric, please contact us before purchasing.